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The CMAP was created in 1995 by the Paris Chamber of Commerce and Industry, in a resolutely business-oriented approach. This is why CMAP has developed solutions to assist the company’s players in managing all their conflicts.

Employees

When should you refer your case to the CMAP?

The CMAP was created in 1995 by the Paris IDF Chamber of Commerce and Industry, with a resolutely business-oriented approach. This is why the CMAP has developed solutions to assist business players in managing all their conflicts.

“Conflicts are inherent to any human organisation and are an integral part of the life of companies.”

Conflicts are inherent to any human organisation and are an integral part of corporate life. A tense economic context, hyper-rationalisation of work, and organisational changes provide a favourable environment for their development.

However, they can also be an opportunity, in a constructive approach, to start again on new foundations or even an opportunity to set new rules.

Therefore, with a view to maintaining or improving the social climate, identifying conflicts and knowing how to manage them effectively is a major challenge.

Intra-company mediation as a solution

It is indeed possible to resort to “intra-company” mediation (or “social mediation”) in many situations:

  • Upstream of a dispute, as soon as a relational difficulty arises
  • As occasional assistance to a team in a process of change
  • During collective conflicts
  • At the time of a termination of employment contract
  • In the pre-litigation phase, within the framework of the Macron Law, which now allows recourse to conventional mediation for any conflict related to an employment contract (Art. 258, III and IV)
  • After the implementation of a labour tribunal procedure after a first instance judgment or before the Court of Appeal

Why resort to alternative dispute resolution methods?

Mediation allows employees and employers to:

  • Prevent and manage interpersonal or collective conflicts
  • Maintain or restore dialogue between employees, within a team and between managers and employees
  • Fight against psycho-social risks and discrimination
  • Responding to situations of harassment and suffering at work
  • Attempting to resolve pre-litigation or industrial tribunal disputes
  • How to refer a case to us?

The procedures for referring cases to us are described in the mediation rules and listed here

You can also contact us; we will provide you with personalised assistance.

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